Return Policy

We understand that sometimes a product may not meet your expectations, and we're here to help. If you're not completely satisfied with your purchase, we offer a straightforward return policy.

14-Day Return Window

You have 14 days from the date of purchase to return any unused and undamaged items for a full refund. Please note that the item must be in its original condition and packaging to be eligible for a return.

Initiating a Return

To initiate a return, please contact our customer service team within the 14-day return window. They will provide you with a return authorization and instructions on how to proceed with the return process.

Refunds

Buyers are responsible for return shipping costs and any customs fees that might come up.

Once we receive your returned item and verify its condition, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to carriers or customs.

Contact Us

If you have any questions or need assistance with a return, please don't hesitate to contact our customer service team at contact@7vcraft.com.

Thank you for shopping with us!